Michael B Pnu

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Verified Reviewer
| map-marker Clearfield, Utah

Rat poison omegaxl

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i experienced bloating gas and diareaha for three days from omegaxl poison pills. After not sleeping for three days I called to cancel and they told me to use it thirty more days.

My stomach pain is so severe I am going to the hospital . To die. they offered to refund my money in thirty days, but would not pay for loss of work or medical bills. I sent them an email the second day because they put you on hold for thirty minutes because so many people have problems with their rat poison omega xl and never got a response.

I thought global warming was going to remove all human life if we can't control its effects on weather. I was wrong great works with the endorsement of Larry king alias Adolf Hitler will be the leader in the removal of human life. In the next few weeks. Buyer beware!

I am forwarding this product to my states attorney general as should anyone else who has ever heard or used this omega xl poison. Hopefully I will live another day.

Great HealthWorks Reply:
We’re sorry to hear that you have been ill. OmegaXL is an all-natural supplement demonstrated in more than 30 years of clinical research to be safe and effective. Your post is anonymous so we are unable to further investigate the information provided here and to date we have not received information from any third party providing the details posted.
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Cons:
  • Kill larry king
  • Poison probiotics
  • Doctor does not reccommend
Reason of review:
Bad quality
Anonymous
map-marker Sacramento, California

Won't honor cancellation

Placed order on Sunday afternoon. 2 hours later my husband told me

to cancel as he has an issue with Omega 3 oils. Called customer service. They don't work on Sunday, only Mon-Fri, from 9AM to 6 PM EST. We live in Calif. Called Monday morning at 6:20 PST - 9:20 EST

Waited on hold for more than 25 minutes because of the overwhelming volume of people trying to buy. When I convinced the agent I wanted to cancel she finally said (after 5 minutes of arguing) that the order was cancelled. When I checked my credit card last nite (Mon nite) I had 2 orders pending. Called this morning (Tues)

at 6AM PST (9AM EST) and waited only 17 minutes. After much discussion was told my orders (both of them) would be cancelled. Will they be cancelled Tune in again in a few days and find out. I would never trust these people again.

Great HealthWorks Reply:
As you have chosen to remain anonymous, it is not possible for us to respond to your requests. If you wish to address your concerns, we recommend contacting our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
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Reason of review:
Poor customer service
Loss:
$120
Preferred solution:

Full refund

Anonymous
map-marker San Marino, California

Wanted to delay my shipment

I have tried to contact you for the last 8 weeks Who can hold for a representative for 18 min and 15 sec.? I love your product but I am

now having 2 to 3 a day. Please extend the amount of time between shipments. Now you want me to write at least 100 words ! This is insane, Why are you not as excellent as your product? You need to revise your procedures. I don't like your customer service. PLEASE

HELP ! Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah and BLAH !

Great HealthWorks Reply:
Of course we’re pleased that you “love” OmegaXL. Our Customer Service department would be happy to change your order cycle, as you ask. However, this is not possible as you have chosen to remain anonymous. We know that on certain days and times call volume may be high and this may make it difficult to contact us. That is why we offer the alternative of contacting us via email, at support@greathealthworks.com. If you wish, you might try calling our Customer Advocacy Group at 1-800-607-0419.
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Reason of review:
Poor customer service
Anonymous
map-marker Succasunna, New Jersey

LIED ABOUT RETURN POLICY AND JOINING CLUB

THEY SAID I WOULD NOT HAVE TO RETURN BOTTLES AND THAT SHIPPING WOULD COST WOULD ALSO BE REFUNDED. THE GIRL I SPOKE TO TOLD ME I WOULD NOT RECEIVE FUTHER SHIPMENTS UNLESS I REQUESED THEM.WHEN IGOT THE INVOICE IT SAID I HAD TO RETURN THE BOTTLES AT MY EXPESE.

IT ALSO SAID MY CREDIT CARD WOULD BE BILLED MONTHLY UNLESS I CALLED TO CANCEL. WHEN I TRIED TO CALL TO STOP SHIPMENTS THE HOLD TIME WOULD BE 30 MINS.AFTER WAITING MINS I DID NOT GET A REP.

I GOT A RECORDING. I LEFT A MESSAGE WITH MY PHONE NUMBER FOR A CALL BACK WHICH I NEVER GOT

Great HealthWorks Reply:
As you have chosen to remain anonymous, we are unable to review the details of your account and offer to address your concerns. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Clarksville, Tennessee

Would like to cancel my next orders.

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Because they seem not to be working for me anymore. So I would like to cancel this order and the following ones because I also don't have the money to buy them anymore. My order number is A-F00220B6E. If you have any problems you can call me at 1-93*-552-****. It would work for me when I first started taking it and my body has gotten used to the OmegaXL. So it makes it hard for me to take it anymore. This is a good product but it just not working for me anymore. Thank you very much; please send me something to let me know that you cancelled the orders.

Thanks,

Rhonda McCormick

Great HealthWorks Reply:
Your last order has been refunded, as you requested. We are sorry to learn that OmegaXL seems not to be helping any longer. We recommend calling our Customer Service staff to discuss possible solutions to this situation at 1-800-488-8082, or via email at support@greathealthworks.com.
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Reason of review:
Problems with payment
Anonymous

High pressure sales and great difficulty in cancelling auto-shipment

After a couple of months of membership, I tried to cancel membership and auto-shipment of product, but was talked into putting my account on hold for several months. I completely forgot all about Great Healthworks (GHW), until I received an invoice this morning that my credit card was charged.

I called GHW to cancel once again, and was put on hold with a recording for over 20 minutes... and then I had to hang up. I called back again later and was told the hold wait was now going to be 63 minutes. It ended up being about 18 minutes, but then I talked with an agent at GHW who tried to talk me into staying with the company...

very high pressure sales. I stayed firm. Also, to my surprise, I was auto-enrolled in receiving their "New You" magazine for $7.95. I told GHW to discontinue my enrollment in receiving that as well.

I then asked several times to make sure that I was not enrolled to receive any other product or service from this company. High pressure sales is one thing. But, I found Great Healthworks to be under-handed in the way they do business.

My advice is to stay away from this company.

Also, I reported this company to the BBB and was told they have a A+ rating... I think more people need to speak up regarding the sales business practices of Great Healthworks.

Great HealthWorks Reply:
We regret that at certain times our call volume is heavy and that this can be an inconvenience. However, we’re pleased that you were able to get through and that you received the services you required. Should you require any additional assistance please feel free to contact our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthwotks.com. We are proud to report that, as the Better Business Bureau advised, we maintain an A+ rating with that organization.
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Reason of review:
Poor customer service
1 comment
Guest

I had the same issue with Great Health Works. I too, called to cancel my auto ship orders, some guy refused to cancel my order.

They claim they have no records of me ever calling to cancel. I asked to speak with a supervisor and he continued to tell me that the supervisor was listening to the call that I made in September. The agent came back to say that there is no record that I called to cancel, because the call in September was to cancel the magazine subscription. I said not that no true, I know what I said to that guy.

He said my word was not good enough, and I was passed the 90 day grace to return product and get a refund. I then asked the owners name and he refused to give it to me. I asked to speak with his supervisor and he said there was no other supervisor that I could speak with. When I mention turning this matter over to an attorney, he then agreed to refund my full amount, that they debit my account for.

I did not authorized any more shipments. The pills did not work for me.

Stay away from this company. Run from them.

Anonymous
map-marker Donna, Texas

No reply, no recognition, misdirected

I ordered and you shipped on January 26th , order #L-A00019947,

talked to my Dr. and was told don't take them. I called you and

was told you would not send another order until Mar. 26th, and don't

return the order yet. this was according to a rep. named Gustavo

Cabrera. Your operator says that is not a recognized name. You will

not answer a phone for over 1/2 hr. You said don't send back until

later date so (SO YOU COULD ARGUE ABOUT THE 90 DAYS) WELL,

I am sending them today and YOU WILL CREDIT MY CREDIT CARD WITH THE FULL AMOUNT of statements.

CALL ME @ 956-532-****. Wendell R. Jeffrey

Great HealthWorks Reply:
Reviewing the record of your calls, you were advised that you were not required to return your order in order to receive a refund. We regret to learn that you had difficulty contacting us after that call. However, you returned your order and one of our agents attempted to call you but his call was terminated. A refund was issued to your American Express account on April 2, 2015.
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Reason of review:
Poor customer service
1 comment
Guest

Same thing happened to me. Call your bank and report the transaction as fraud, which it clearly is.

Your bank will give you a provisional credit and they will open an investigation and help you resolve the issue.

Gather any emails an other communications you had with these people as your bank may need these. Good luck!

Zvi Dxl
map-marker La Ceiba, Atlantida

Great Healthworks - Omega Xl Order Review from La Ceiba, Atlantida

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This company is a pack of liars and *** artists... That *** is made in china and its regular fish oil... Just buy omega red its cheaper and way better!!!

Great HealthWorks Reply:
The active ingredient in Omega XL is sourced from Perna canaliculus, the green lipped mussel from the pristine waters of New Zealand and is encapsulated in FDA licensed and inspected facilities located in the United States.
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Reason of review:
Bad quality
Anonymous
map-marker Greeneville, Tennessee

Can't trust them!

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My experience with Greathealthworks has not been good. You can tell them not to ship any product, plus you can tell them not to put you on auto ship and you will still get the product and they still charge it to your credit card.

Yes they will finally return your money but it is a hassle. You have to go through the process of shipping the product back. It is just a long process to get things worked out. The product might work but you just can't trust the company.

It could be the sales people, I am not sure but you are in for quit a experience. They need to get things under control.

Great HealthWorks Reply:
As you have chosen to remain anonymous, we are unable to review the details of your account and offer to address your concerns. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
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Pros:
  • What it did for me
Reason of review:
Poor customer service
Anonymous
map-marker Riverview, Florida

Great Healthworks - Account Review from Riverview, Florida

I keep calling since last week to discontinued my order and it always saying hold for 15 or 20 min and i hold then when finally somebody picks up they say i can't find your account and they transferred you to another person and put you on hold again for 13 mins. And finally when i get the other person they hang up on you.

Great HealthWorks Reply:
We’re sorry to learn that you had difficulty reaching us. We would very much like to investigate the issues that you had. Unfortunately, as you have chosen to remain anonymous, that isn’t possible. We recommend that you contact us to address your concerns as well as to help us look into the way your call was managed. Try calling our Customer Advocacy Group at 1-800-607-0419, or if you prefer, you may write via email at cagsupport@greathealthworks.com.
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Reason of review:
Poor customer service
Anonymous

Not Great HealthWorks - call it Great HOAXWorks

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The last comment about CEO Meares and COO Dupree are spot on. David Boden, who until last week was GHW's CFO and Chief Legal Counsel, is now in prison doing a 5-year sentence for his involvement in Scott Rothstein's Ponzi scheme for bank/wire fraud. Meares and Dupree sought Boden out and kept him onboard because crooks need other crooks to keep their scams afloat.

Meares and Dupree, these "businessmen" (I use this term very loosely) hire, fire, hire others to re-fill, fire them too, and so on in order to keep a $5 million govt grant they received to double their headcount several yrs ago. What they don't divulge is the incredibly high attrition. They must repay this grant in March 2015 so they have recently cut headcount without cause and hire replacements in order to show a "net up" when in fact, all they do is churn good employees; releasing folks who do their jobs excellently and firewithout cause. this will all be exposed soon to that govt. entity.

Meares calls himself a "Christian" and Dupree is a "follower of Jehovah," just because they have bibles on their desk does not disguise their evil "business practices"

We implore all future /current employees, vendors, contractors, partners, etc., due your due diligence before you become involved with this wreck of an organization. S.Fla is known for fly-by night cos. but this one is at the top of the list. Though in business 10 years, they do it by devious methods and will soon be exposed for their horrible / ruthless business practices.

They rightfully lost the BBB accreditation last year but boast how they got it reinstated by paying the BBB off. Proof of this exists; just a matter of having it exposed shortly.

stay away from them. If you are hired; it won't last a year. More than 100 competent, hardworking employees were fired without cause in the last 6 months. proceeed w/ caution.

Great HealthWorks Reply:
We are sorry to learn that losing your position with us has lead you to libeling and falsely slandering others. We understand why you have chosen to remain anonymous.
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Reason of review:
Not as described/ advertised
Preferred solution:

Put on PIssed Consumer Website to let others know what they are getting into if they work with/for co.

1 comment
Guest

Wow Everything mentioned about Great Health Works is very true, my cousin was let go in August 2014 and was a dedicated worker. New management came to the company and made the customer service floor a total mess!

The CEO and COO Ken Mears and Miles Dupree are complete Idiots, the way they watch their most loyal Team Leaders and CCP's get mistreated and treated like ***( And they so call the company family) by the Director they hired Lori McCloud while Lori protect her assistant she hired Tara Vaughan from criminal scandal.

That company is a Joke and it's going down in the ground now that there *** artist CFO David Boden is behind bars. Miles Dupree and is wife buys hi profile vehicles with company the money

There's so many untold stories by ex employees that's about to go public and viral .........Stay Tuned

Anonymous
map-marker Fullerton, California

Great Healthworks - Account Review from Fullerton, California

I called 3 times in one day requested to cancel my order. First person could not find my account.

Second person hung up on me. Third person transferred me to the order department. Then hung up. Never got connected.

Ripping me off . Conveniently make it impossible to cancel an order!

Great HealthWorks Reply:
We’re sorry to hear that you had so much difficulty getting through to us. We would try to contact you now, but your posting is anonymous, so this isn’t possible. We recommend calling the service professionals in our Customer Advocacy Department at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
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Reason of review:
Poor customer service
Anonymous
map-marker Hollywood, Florida

Great Healthworks - Account Review from Hollywood, Florida

Greath health works is a scam company. They go into your bank account and take your money without your permission.

They tell you that you have 90 days money. It's a scam. You don't get your money back.

The product does NOT work and you can NOT cancel. Do not buy anything from this company you will regret it..

Great HealthWorks Reply:
We would very much like to address your concerns, but you have chosen to remain anonymous, so that isn’t possible. If you wish to discuss a refund with us, please call the service professionals in our Customer Advocacy Group at 1-800-6070419, or via email at cagsupport@greathealthworks.com.
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Reason of review:
Problems with payment
1 comment
Guest

I haven't had that experience. I got too much of the product built up because they automatically send it.

So, I called them and got right through and they stopped it until I used most of what I had. This product is a lifesaver for me. But, I think to see it's benefits, you probably have to have joint problems or something. I can really tell a difference when I quit taking it.

My dog was on the pet one and it made him mobile again.

And, I also noticed a difference in my bloodwork. My cholesterol went way down.

Anonymous
map-marker Kalamazoo, Michigan

Doctor Recommended that I do NOT tke OMEGA-XL

My Doctor recommended that I do NOT take OMEGA XL. It is sold as a anti-inflammatory supplement.

He telephoned the company but was unable to obtain important information about the product. The doctor advised me it has the potential to be life threatening due to internal bleeding. Anyone purchasing this product should be extremely cautious. I have returned the initial order of two bottles consisting of 60 pills to Great HealthWorks.

A person answering the telephone at the company said they would credit my Visa and would not send me any product in the future.I hope they keep their word.

I heard about Great HealthWorks on a TV ad. Caveat Emptor.

Great HealthWorks Reply:
As you have chosen to remain anonymous, we are unable to review the details of your account and offer to address your concerns. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
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Cons:
  • I did not like
Reason of review:
Not as described/ advertised
Loss:
$50
Preferred solution:

Full refund

1 comment
Guest

It is not posible that it causes internal bleeding since it has so Little EPA.. compared to other fish oils in the market.

only 11mgs... So i belive you just had to ask for information they send documentation to your doctor if you request it.

Anonymous
map-marker Pompano Beach, Florida

Great Healthworks - Management Review from Pompano Beach, Florida

Great Health Works is a sweat shop

They treat there employees horrible

They caters to the Hispanic employees

*** ***** Ceo, Miles Dupree Coo, and David Boden attorney are Crooks. ..David is facing prison time..Ken is a racist and Miles is just *** and make dumb decisions If Ken was smart he would get rid of Miles and the business would probably grow. Miles and his wife show boat the company's money and rob the employees every chance they get. Miles made a decision to lay off dedicated employees in August 2014 these employees been with the company for over 3 yrs and they was replaced with new employees another dumb decision.New hires are hardly trained and graduate and become a disaster and fired. Health benefits are extremely high that employees cannot afford. No raises Never! !! I can go on and on about this company

Omega XL is from China not New Zealand

Do Not Work for this company

Great HealthWorks Reply:
Great HealthWorks employs hundreds of people and is a leader in supporting the local community. We strive to deliver top-quality products to its customers, including OmegaXL, an all-natural supplement derived from the green lipped mussel and sourced from the pristine waters of New Zealand and encapsulated in the United States. We invest countless hours and resources training employees and developing products designed to improve the lives of our consumers. It is disappointing that someone would elect to publish this anonymous and defamatory post.
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1 comment
Guest

This is no true. I work for the company and believe these complaints to be absurd.