Great HealthWorks

Canceled OmegaXL on August 13 2016 within 30days of initial order. Returned second shipment of product, which was received by Great Health Works on August 20 2016 - but tracker at post office.

Was told on August 13 2016 that my money would be put back in my account in 10-14 business days. Since it was not I called again on September 23 2016 & spoke with Shawnee @ extension 3419 & he assured me in two days it would be back in my account. It is now October 3 2016 & it still not in my account. I called again today and got someone who did not speak English (after being on ignore for 47 minutes) who hung up on me.

Short of getting an attorney I do not anticipate getting my money back.

This is one of the worst companies every. I would not recommend doing business with them ever.

At the regular dose I have gotten no relief. I even take a little more and no relief. So I don't know if you can take much more and get relief.

By means of introduction, my name is Gisele Tchatat, a resident of Toronto canada.

I order the product because of Larry King endorsement. Once I ordered, I also received some probiotique capsules as Bonus but did not expect the Company to charge me and automatically included in my next order.

Once I realized that I could not afford it, I contacted Great Health and immediately got an attendant who transferred to a different department so that i can put a stop on my order.

Its been one hour since I was put on hold. I called back on another phone to find out if I could cancel by fax or email but the attendant claims that I can only cancel by phone.

I personally offended by this kind of dishonest by this company.I will have to pay some fees to make a STOP PAYMENT THROUGH MY ACCOUNT TO avoid futur charges.

I will not recommend a Company with such a poor customer service approach to anybody.

They just want to sell and keep you as a customer whether or not you are satisfied.

Best regards,

Gisele

I called to cancel my account and was placed on hold for 15 minutes then transferred to customer loyalty and held for another 3 minutes. Then I was hung up on when I refused to give an answer why I wanted to cancel.

I also visited the website support@***.com and it was not recognized..I tried several times. What terrible customer service you people have. I want to cancel my order of OMEGAXL...my name is Barbara Saunders, 7860 Reed Rd, Azle, Tx 76020. I expect that to happen immediately.

I do not have the patience to wait another 18 minutes on hold when I place a phone call. Please cancel this account and let me know.

I tried to call and cancel my order. I was left on hold for 45 minutes until my phone went dead.

Is this how you make sure the 90 days are up? I have been trying to cancel since November 30. I don't want this product and I don't want any more money taken out of my account! I talked to someone on November 30, 2015 and she convinced me to try it one more month.

Let me make this clear I don't want it. It does not help me

Ordered the OmegaXL product on 11/29. I am writing this as of 12/10 and I still don't have the product.

When I contacted Customer Service, they indicated that my order ran into a system glitch which caused the order not to be shipped. The rep said she would re-ship the product. I asked her to upgrade the shipping as I have been waiting (2) weeks and I wasn't even contacted or provided a receipt. Her answer was 'I can't do that".

I suggested that she cancel the order (since it had not been shipped) and re-order with upgraded shipping. Answer - "I can't do that". Suggestion 3 was to cancel the order completely. Answer - "I can't do that" As for me, I will not accept the shipment whenever it arrives and would recommend to anyone that they avoid doing business with this company.

They have my money, I don't have the product, I still don't know when it might show up and the standard answer from customer service is "I can't do that".

What a joke of a company. It makes me wonder if their product does what it claims - I have serious concerns that "It can't do that"

Thank you for your honesty! You have validated all my frustrations with this company.

I tried cancelling after 2 months and Samuel from health works wasn't having it, he begged me not to cancel, extended my 3 month trial period to 4 months offered to send another bottle and told me to take 6 a day, it would cost me over 200 a month to stick to that regimen, 5 phone calls later, I was on hold for 25 minutes to try and cancel again, same thing every tactic you described they tried on me to get me to not cancel, I am in the process of filing a dispute with my credit card co.

I just filled out the paperwork, when I called to check the status of the return I found out they were only going to refund me $62.00 instead of the $170.00 they owed me that was minus the shipping that isn't refundable and I wouldn't expect the shipping back. I will get my money back but not because this company is honest and cares about their reputation, I will get it back because I was promised a money back refund if it didn't work, I guess they bank on you being too feeble to fight back!!

can anyone help me how to get job there because i already applied through the website I never got reply from, I submitted my application approximately 15 days ago they just said we will get back to you if needed, but couldn't hear anything yet can anyone guide me email me some info at alexmoore596@***.com.

I heard reviews about them it seems like its a good company when you need job you really wait terribly to wait for reply but but you don't get reply soon and settle on the job............................................... that makes your story more credible: scans of receipts, screenshots, photos of goods, videos with personal appeals, etc.

Each time I called to cancel they told me I was in the money back time frame and to give it more time and call the next month. Also the last call my account was to be put on hold and not charged but when I checked my account not only did they take out the money but they overdrafted my account and then told me I was past the 90 days and didn't call to cancel so I couldn't get my money back.

They scam on people that are in pain! Don't order this product they won't give your money back should have class action lawsuit filed!