Great HealthWorks
Reviews and Complaints
Review in Health and Beauty category from Miami Beach, Florida
They shiped without autorization then you call and they insisted in you must received his product anyway sometimes they donot answer the call of customers
Ripped off by this sham
Cancelled order next day, returned product by return mail. Was billed and no refund even after fraud dept of credit card company contacted them and were assured a refund would be coming!
They are a rip off and need to be investigated and charged through legal channels. Why is the better business bureau not investigating and shutting them down. Larry king you should be ashamed!
Did the cheque they promised you arrive?
Why do the fraud departments of the credit companies not take this further then just accepting these scam artists and allowing them to continue cheating people. This company is a major ripoff.
Full refund
BUYER BEWARE!!! (Part 2)
Oh my! It appears that my previous review has been deleted.
I'll try to make a long, grueling story short. I tried to cancel my subscription to the Omega XL beginning in February, 2015 via their website. NO RESPONSE. I began calling the customer service number and held on for 30 minutes each time, only to be disconnected after that.
I had to get my credit card company involved because they continued to debit my account monthly. I had them blocked. The ONLY way I was ever able to speak with a person was with the credit card rep on the phone. I returned 5 boxes and asked them to credit my account.
After much extreme hassle, they credited my card for 2 boxes (less the shipping of course). During a call with my credit card rep on the phone, I was told that they would issue checks for the other 3 boxes that I had returned. They were to send me a confirmation # that day. NOT!!
Nor have I received the 3 checks they "promised." I will continue until I have the money. This stuff is expensive and doesn't work for everyone. The customer service reps (if and when you get to speak with someone) are rude and disrespectful. They absolutely refused to help me or assist me with my complaint.
Do yourself a favor and don't deal with this less than stellar company. It's like a nightmare that just won't go away!!
Full refund
Omega xl lies online and in their ads
They do not show anywhere online and do not tell you unless you ask. You have to take 4 pills per day. That means you, after tax and shipping and handling are paying over $4 per day. In addition, one full bottle will last only 15 days.
When I called to ask this question, they kept trying to avoid it. They demanded my credit card, name, how I heard about them, etc. They already have my phone number because all 800 number series is allowed that information by the PUC.
It took me over 5 minutes just to find out about their lie (by omission,) and it appears that their ordering and customer service are outsourced. Will never buy from this lying company and shame on Larry King for doing infomercials for them.
- Doctor does not reccommend
- Lying company
Great Healthworks Products Review from Calgary, Alberta
Bloody scam!! CANCELLED product preauthourized shipments in March! JULY 2nd received another 2 bottles but because the original 90 quarantee time was up Great Health will not take product back
I want to cancel order.
I cant take the omega xl because it thins my blood to much with the blood pressure med. I take.
Try to cancel, talked to someone one time. Was suppose to call back if I wanted to cancel. I cant get through now, on hold 30 minutes one time and 50 minutes the next time. I have had to close my credit card out so they can't charge it on July 22 for a new order to ship out.
I can not get ahold of anyone to cancel this.
I guess this is my notice. They won't take "no" for an answer.
- Unresponsiveness
Phone call
I had phoned on the 19th, afternoon. I waited about one hour for someone to answer.
Only prerecorded messages, praising your product OMEGA XL and informing how busy you are. I hang up. I was convinced, no matter how long I waited, no one would answer. I called again June 22nd 2PM and was transferred.
A recording informed of a 3 minutes waiting time, then another 3, then 4, then another 3, and 3, and 3 more minutes and so on. Cancel any further shipment. This is no way of doing business. Signed, HP.
Wenger E mail: wengerp@***.net. Reply requested.
dated 25 June 2:55 AM. order L_9007F3F20
Great Healthworks - Omegaxl Review from Milton, Florida
I am very disappointed that in America our great country that many fought and died for have this kind of fraud especially directed to seniors on fixed income. I called on Sunday 21 of June.
Lady was nice but boy did I get a kick in the teeth when husband read the reviews. Never buy anything on weekend when u can't talk to your bank or credit card.
These people are just as others have stated, but the words they used were far better than what I wanted to use. I was put on hold ,transferred, questioned about money back and said did I want one dollar... I said I paid 49.90.
Then let me check I knew where he was going when put on hold so I decided to hang up before I said what I wanted to . I did state I would take further action with bank and did. I also plan to take it further just waiting to see what they do...
And everyone else should also contact BBB & Consumer Affairs located in the phone book. I don't know if I want to put that stuff in my body after what I read .
They are listed lowest . You could eat sardines and tuna and get as good results ...Larry King shame on you I know you don't care about seniors endorsing this and getting paid..
Great Healthworks - Cancellation Policy Review from Temple City, California
Have been trying to cancel myorder of omega xl and they are iimpossible to get a hold of!!!
DONOT BUY FROM THESE CRIMINALS!!!!
The free trial is a scam, then they keep sending you *** you don't want and continue to charge your account. These guys are flat out CRIMINALS!!!
The better business bureau has been told, and if this continues you will be reported as a criminal enterprise. I want my money back that you charged to my credit card that I didn't not authorize.
All the tv ads as well as the stars that back these guys need to be ashamed of themselves for backing such a bad, irresponsible company. I will make sure all of social media will hear about this to save another poor sucker from this harassment.
NON RESPONSIVE CUSTOMER SERVICE. In addition to being sent AN UNAUTHORIZED SHIPMENT, THE 90-DAY TRIAL PERIOD IS FRAUDULENT!
I ORDERED THAT 90-DAY TRIAL ON 6/8/15. (FOR WHICH I WAS CHARGED $59.90)!
ON 6/10/15 YOU SHIPIPED ME ANOTHER THREE BOTTLES! WHY??? THAT WAS NOT IN ACCORDANCE WITH YOUR ADVERTISING! I DO NOT INTEND TO PAY FOR THAT SECOND SHIPMENT AND WANT AN IMMEDIATE CREDIT ISSUED TO MY CREDIT CARD!
BBB HAS BEEN NOTIFIED AND MY NEXT STEP IS THE MEDIA. THIS IS OUTRAGEOUS!!!!! LARRY KING SHOULD BE ASHAMED. I ALWAYS EQUATED HIM WITH SINCERITY AND HONESTY.
THIS HAS BEEN AN EYEOPENER.
I HOPE HE DOESNN'T GET EMBROILED IN SOME NEGATIVE PUBLICITY OVER THIS. YOUR IMMEDIATE ATENTION WOULD BE APPRECIATED!!!
- Too much shipped
- Doctor does not reccommend
- Unresponsiveness
Full refund
Review in Health and Beauty category from Rossville, Georgia
I need to change my order to receive one bottle once a month. I have on hand three 120 capsule bottles and that is a three month supply.
Product helps some but Great Health ships twice as much product as requested, overcharging credit card
I asked you in writing on April 15th to stop shipping this product on auto-renew and auto-pay, as you send more than needed more frequently than needed.
You continued to ship in April.
On May15 I phoned you and wrote you again. I told you then that future orders would be "refused" and challenged on my Visa. Yet on May 20th another box was received. I am returning it unopened as "Refused - Did not order." Why are you spoiling my relationship with a good product by overcharging me every month?
Remove my credit card from your data base immediately, and cancel auto-ship. I will manually order product as needed.
Full refund
Cannot cancel membership
I called on one telephone to cancel my next and all future shipments. The time holding was 45 mins.
45 mins. has passed and still no customer help. On another telephone, I called to ADD to my shipment and low and behold it was a 2 min. wait.
I believe this is because you are only valued as a customer when you are spending $$.
I will block any future debits from my checking account with my bank and write to the BBB and contact the District Attorney Office to find out which Federal Agency to send a formal complaint to. I see a CLASS ACTION LAWSUIT in my future.
- Doctor does not reccommend
Let the company propose a solution
Great Healthworks - Account Review from Port Clinton, Ohio
This company is horrible to deal with. My elderly father ordered Omega XL.
Once he got the product he tried it and it didn't work. We called in January to cancel. After waiting on hold for over 30 minutes and thenlistening to customer service go on and on about how great the product is. That we should keep trying it.
I finally told her to cancel. She assured me we would get no more shipments. She was right. We haven't received any more shipments BUT dad's credit card I'm has been billed for almost $100 every month.
I have called numerous times each time they say they won't bill again and will refund money. It is now May 4 months since we cancelled and we just had more money taken from his account. Finally we called the bank to block them from charging again.
DO NOT ORDER from this company. You are paying almost $100 for fish oil that you can get at any store for way cheaper.
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