New Reviewer

Discontinue further shipments

1.0

Its easy to order but to cancel further shipment is super hard. They probably dont like you to discontinue your membership but I cant afford it anymore.

So PLEASE! Stop charging me.

User's recommendation: Don’t order unless you have the money.

Great HealthWorks Reply:
Thank you for your review. After reviewing the account in question, we acknowledge the attempt made to contact us and apologize for any delays in providing a timely response. We have been experiencing an increased volume of customer requests and apologize for any delays in providing a timely response. We made several unsuccessful attempts to contact you about your request. We are happy to see that on July 14, 2020, you spoke to one of our representatives about your request. After receiving your review, we attempted to contact you again on July 22, 2020, about your experiences with us but were unsuccessful. A refund was submitted for your last order and will be processed within three business days. Our goal is to provide excellent customer service to all customers. We take our customer’s comments seriously and appreciate the feedback shared.
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#2055029 Review #2055029 is a subjective opinion of poster.
Loss
$48
Preferred solution
Full refund
New Reviewer

Wow takes forever to get a refund

I have returned the product in the early part of June and have been told that it would take a few weeks for a refund. Well it is now a month and still waiting.

User's recommendation: nope.

Great HealthWorks Reply:
Thank you for your review. After reviewing the account in question, we can confirm that on June 10, 2020, you spoke to one of our representatives about your refund request and were advised that as per terms of our sixty (60) day money-back guarantee, a refund would be processed within 30 days of receiving the return of the product. Your return was received on June 19, 2020 and the refund was processed. We made several attempts to contact you to advise that your refund was processed but unfortunately we were unsuccessful. We welcome any future requests via our customer service line at 1-800-488-8082 or via support@greathealthworks.com. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. Our goal is to provide excellent customer service to all customers. We take our customer’s comments seriously and appreciate the feedback shared.
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#2052199 Review #2052199 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Con artist company

1.0

I called to cancel a product before. I moved. Just saw that they kept a subscription for a different product that I never switched to and kept sending to old address!

Invoice : A-2001B25B8

User's recommendation: Beware of Subscription Service.

Great HealthWorks Reply:
Thank you for your review. After reviewing the account in question, we were not able to locate any contact attempts made regarding your account. We did also attempt to contact you regarding your request but were unsuccessful. Your account however has been canceled and you will not be receiving any additional shipments or charges. We welcome any future requests via our customer service line at 1-800-488-8082 or support@greathealthworks.com. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. Our goal is to provide excellent customer service to all customers. We take our customer’s comments seriously and appreciate the feedback shared.
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#2049255 Review #2049255 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Absolutely horrible company!

1.0