Company has verified representatives
Great Healthworks is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
Submit review ›

What Their Customers Are Saying
All testimonials are provided and verified by Great Healthworks. Verified testimonials on Pissed Consumer is a paid feature of the platform.

Omega XL has helped me in two different ways; it helped relieve my pain and so I sleep better. I was having trouble with pain so I started taking Omega XL and the pain lessen up. Also, I was having trouble sleeping due to the pain; I couldn’t sleep all through the night. Omega XL helped me with my sleep because it diminished the pain and I was able to get some sleep and be more rested. I would recommend it to anybody. David B. Read more

Omega XL is absolutely spectacular. I was having pain in my hands.. I have better use of my hands and can make a fist. Being able to use my hands the way that I can now is just fabulous. I was absolutely astounded at how well it worked. Juanita H. Read more

I kept seeing the infomercial and hearing about it, so I did some research and I ordered it. It has helped me tremendously with my lower back pain. Before I started taking it, I was so stiff that I had a hard time getting up from a recliner or a couch and it was very difficult to get up in the mornings. Now that I’m on Omega XL, I don’t have that same pain and stiffness anymore. .I’m in my third month and I’m doing great on it. I like Omega XL.... Read more

Great Healthworks 's reply to:

The service professionals in our Customer Advocacy Group contacted you and explained that there had been a telephone malfunction and each side of your call could not hear the other. We’re sorry for any inconvenience this might have caused. We certainly don’t allow our staff to terminate customer calls. In addition, you were unable to reach our website because you were inadvertently using one of our email addresses. As you asked, your... Read more

Was this review helpful? 0 0

Great Healthworks 's reply to:

Reviewing the audio record of your calls, we found that on November 30, 2015 you discussed cancellation, but, as you have indicated, instead you agreed to maintain an active account. When our Education department called you on December 21, 2015, they advised you of your next shipping date and you did not cancel at that time. When we received notice of your complaint, today, we cancelled your future shipments. Simultaneously, the service... Read more

Was this review helpful? 1 0

Great Healthworks 's reply to:

We’re sorry to learn of the difficulty you had trying to receive your order. The agent who received your call is empowered to help you or to seek assistance from her supervisor for that purpose. This has been addressed with her. Your email communication has been answered by our email team and the service professionals in our Customer Advocacy Group have called in response to your posting. According to the United States Postal Service an... Read more

Was this review helpful? 1 0

Great Healthworks 's reply to:

On reviewing your account we found that refunds totaling $ 171.75 had already been issued to your Visa account on November 18, 2015. We appreciate customer feedback to improve agent training and customer experience. We strive to deliver superior customer service and are disappointed that the agent didn’t meet your expectations Read more

Was this review helpful? 1 0

Great Healthworks 's reply to:

We understand that job hunting can be difficult and frustrating. We receive many applications candidates, and of course, we only have a limited number of positions available; we are unable to respond to every application. We wish you luck in your search. We encourage you to visit our careers page and to apply for availalble positions for which you are qualified. Read more

Was this review helpful? 0 0

Great Healthworks 's reply to:

We’re sorry to learn of your difficult experience and it is being addressed with the agents responsible. The service professionals in our Customer Advocacy group have been in touch with you and arranged to refund your expenditure. If we can be of any additional assistance, please don’t hesitate to contact us. Read more

Was this review helpful? 0 0

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Omega XL has helped me in two different ways; it helped relieve my pain and so I sleep better. I was having trouble with pain so I started taking Omega XL and the pain lessen up. Also, I was having trouble sleeping due to the pain; I couldn’t sleep all through the night. Omega XL helped me with my sleep because it diminished the pain and I was able to get some sleep and be more rested. I would recommend it to anybody. David B. Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Omega XL is absolutely spectacular. I was having pain in my hands.. I have better use of my hands and can make a fist. Being able to use my hands the way that I can now is just fabulous. I was absolutely astounded at how well it worked. Juanita H. Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I kept seeing the infomercial and hearing about it, so I did some research and I ordered it. It has helped me tremendously with my lower back pain. Before I started taking it, I was so stiff that I had a hard time getting up from a recliner or a couch and it was very difficult to get up in the mornings. Now that I’m on Omega XL, I don’t have that same pain and stiffness anymore. .I’m in my third month and I’m doing great on it. I like Omega XL.... Read more

Great Healthworks 's reply to:

We do not ship merchandise without a customer’s prior consent. While there are days of the week and times each day that call volume is heavy, we answer all customer calls and we offer customers the opportunity to contact us via email as an alternative. Your review is anonymous so we cannot contact you as requested. If you wish to discuss your concerns, please call our Customer Advocacy Group at 1-800-607-0419 or email them at... Read more

Was this review helpful? 0 0

Had an experience with Great Healthworks?

Did not find what you were looking for?
 
×
You are reading about Great Healthworks.
Filing a new complaint about
×